Create PAR response
From the PAR request you can now create a response
Create a PAR response
With the request in read mode, scroll down to the Responses sections and click 'Create Resolution Response'
Response Status
If you are not ready to complete the response then you can signify it's status before you save and exit
Response Ownership
In the Response Ownership section you can add a second person as a co-assignee who will be able to work on the response as well as yourself
Problem Description
Inherited automatically from the PAR request are the problem details
Solution
The first information entry is the solution. If you are able to supply an effective fix to the problem then detail it here. If not, state why, and then you may wish to create a CAR and go through an 8D route
Solution - Evidence of Completion
State how you know the solution is effective
Solution - Additional Details
An optional field is 'Additional Details'
Attachments - Further Problem Solving
8D summary forms are attached here for your use if the problem requires an addition root cause analysis
Hosted Data
If required you can attach product descriptions, Customer Profiles or Equipment profiles
Associated Items and Notification List
Using the Associated items menu you can link to any document currently in CPro. You can also cc anyone on this PAR by using the Chevron. Click Submit for approval when ready or 'Save and Close'.
Submitting for Approval
Choose an appropriate allowance in order to find the correct approver in the list.
Approval
Select an approver from the list presented and double click to add or use the right arrow to move the name across to the right hand box
Approval
Click on 'Confirm Submit' to send the document for approval
Approval
The approver will see the 'Approve' button to approve the PAR
Approving
The approver needs to enter their CPro password to finally approve the PAR
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