1. System Log-In
To log into C-Pro use the following link: https://cpro.esiglobalnet.com/ibs/qsi/qsi_login.xsp
- Input system credentials and press login
Help desk login:
Username: Genpact
Password: Number1!
2. Navigate to System Directory
- Open Navigation Menu
- Expand "Administration"
- Click on "Directory"
3. Search for User Account
- Select Internal
- Type First Name in the search box
- Click to Search
4. Select User
After search has been executed select the appropriate user form the list by clicking on their username.
5. Change Password
Press the "Change Password" button
Enter and confirm new password (Must be a minimum of 7 characters and include: Uppercase, lowercase, number and special character)
Default Password: Number1!
- Enter New Password in the 2 boxes
- Press the "Save" button to save new password
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