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How to Disable a C-Pro User Account

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1. System Log-In

To log into C-Pro use the following link: https://cpro.esiglobalnet.com/ibs/qsi/qsi_login.xsp

  1. Input system credentials and press login

 

Help desk login:

Username: Genpact

Password: Number1!

  1. Open Navigation Menu
  2. Expand "Administration"
  3. Click on "Directory"

3. Search for User Account

  1. Select Internal
  2. Type First Name in the search box
  3. Click to Search

4. Select User

After search has been executed select the appropriate user form the list by clicking on their username.

5. Edit User Account

  1. Press the "Edit" button
  2. Uncheck the "User Enabled" Check Box
  3. Press the "Save" button to save changes

 

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