Create Response
From the request document scroll down to the Responses section and click 'Create resolution Response'.
Due Date
Using the Change Due Date button it is possible for the expediter to change it.
Co-Assignees
Click the Chevron to create co-assignees to help progress this response. They will have equal rights to edit and process this response.
Validation
Detail how the change implementation has been validated. Attachments should be made using the 'Attach File' button in the 'Change Completion' section.
Detail any relevant EHS detail. Attachments should be made using the 'Attach File' button in the 'Change Completion' section.
Affected Documents/Processes
Select appropriate document(s) affected. Use the 'Attach File' button if required or you can use the 'Associated Items' option to link to documents elsewhere in Cpro. Hold the shift key down to select more than one option.
Use the 'Attach File button as required for evidence
Associated Items
Using the Manage Associated Items button you can make links here to documents which may have been changed for example as a result of this change. Any document or record you wish to link must exist within Cpro
Notification
Using the Chevron to open the Cpro Directory you can enter first names to look up individuals and add them to the notification list.
Read Restriction
You can put a read restriction on this document by checking the box and then selecting only those people who are permitted to view the content of this document
Approval
Select >>> to accept and move forward
Select from the list of eligible approvers (1) and click (2) to move the name to the right section (3). Click >>> (4) when ready
Choose 'Confirm Submit'.
The chosen approver(s) will receive and email to approve. When they open the attached they will see 'Approve' and 'Reject'. If 'Reject' is chosen then a reason must be given and the document will go back to the originator to deal with as required. Click on 'Approve' if agreed.
Each approver will enter their Cpro password as confirmation of approval. Hit Confirm.
Customer Notification (PCN)
To create a PCN, go to the set of Change Request slides for instructions on how to create.










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