Using a Utility to Push a Dashboard
Create a Custom Dashboard Profile document
Select the NEW button from anywhere in CPro
Creating a Custom Dashboard Profile
Select your org, Customer Dashboard profile for class and doc type. Hit Chevron to approve
Create Custom Dashboard Profile
Title your Dashboard profile so it is recognizable to you in the future
Draft Custom Dashboard Profile
The custom dashboard section displays what link(s) you are about to push to the selected user
Draft Custom Dashboard Profile
Save the document or approve if you are ready to proceed
Approve the Custom Dashboard profile
Select an allowance and enter your password and confirm
Approved Custom Dashboard Profile
The approved profile now shows with a unique number and revision control in case you want to resend updates at any time.
Create special action to push Dashboard
When you have approved the profile you will see to the left in the menu a Special Action option called 'Administrative Utilities'. Select this.
Create special action
Select 'Create Special action'
Create Utility document for pushing dashboard
Hit the chevron to create a dashboard push utility
Title the Utility
Give the created utility a title of your choice. You will notice that this utility has brought with it, as a controlling document, the custom profile document you created at the start so it knows what dashboard(s) you want to push
Choosing recipients of your dashboard
Select the person(s) who need to receive your dashboard. Dry run is checked as default which means changes will not be made but it instead tells you if it will be a successful push or not. It is always advisable to do a dry run first.
Choose recipients
Select name(s) from the directory
Choosing names
Add name(s)
Submit the Utility
Choose the 'submit to expediter' option. This utility is set to send to the author.
Implement utility
Check ready for implementation to push your changes. Remember though that you have selected 'Dry Run' so actual changes will not be made but will show you if what you are doing will be successful or not.
Implementing utility
Keep hitting 'Reload' until you see the document go from 'Implementing Changes' to 'Closed - Implemented'.
Implementing changes
Keep hitting reload
Utility Implementation
The utility will show completed once the proposed changes have been made.
Dry Run changes
Within the utility document you will be able to see a summary of the changes which would have been made if Dry run had not been checked. If it had not worked properly then you may have seen a zero in the number of items changed. e.g if you forgot to enter a recipients name.
Run the Utility live
To run the utility for real, select 'Reopen'
Reason for Utility change
Enter a reason why you are reopening this utility
Edit the utility
Select 'edit' in order to remove the 'dry run' check box
Uncheck dry run
Uncheck dry run
Run Utility
Choose the save button to accept your change.
Implement the utility - live
To run the utility again and push the dashboaard for real instead of a dry run, choose again 'Check Ready for Implementation. The process from here on is the same as before to implement.
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